We do not have a complicated return/refund process. If you have bought a spoilt product from the local supermarket, we do apologize. Sometimes, products go bad under poor storage conditions. But in order to make your purchase with Lion Dance Brand Meatballs a pleasant one, we are happy to do an exchange for you.
However, we would still make an investigation internally to understand if it is a batch or an isolated case. We need some information from your end so that we can trace the production batch, and it will take less than 5 minutes of your time.
Please go to the link below and fill in the information as accurately as you can, especially your contact details. Because our customer service will get in touch with you regarding the exchange using the contact you have provided.